Deleting Your Kythen Account

Kythen is in pre-launch development. The app is not yet publicly available, and account creation is not yet open to the public.

If you are on the waitlist and want to be removed, email privacy@kythen.place with the subject line "Remove me from the waitlist." Include the email address you signed up with. We will remove you the same day.

When Kythen launches and you have created an account, you will be able to delete your account directly in the app.

Open Kythen, then go to You, then Settings, then Delete Account. Confirm the deletion when prompted. Your account will be marked for deletion immediately, and the deletion process will complete within 30 days.

You can also request account deletion by email at any time, before or after launch.

Email privacy@kythen.place with the subject line "Delete my account." Include the email address associated with your account. We will confirm receipt within 3 business days and complete deletion within 30 days.

When you delete your account, the following is removed:

• Your profile, including display name, photo, and age
• Your connections and connection requests
• Your venue presence and session history
• Your device registration records

The messages you sent stay in the conversations they were part of, shown as from "Deleted account." We do not reach into another person's conversation to unsay what you told them. What you sent them remains in their conversation. Messages others sent to you are no longer visible once your account is removed.

Some data is retained after account deletion for legal, security, or operational reasons.

• Audit logs are retained for 7 years. These are required for compliance and incident response. They contain timestamps and actions but not your personal content.
• Subscription records are retained for 7 years if you had a Connect+ subscription. This is required for tax compliance. These are records of subscription state, not payment instruments. Payment details are held by our payment processor, not by Kythen.
• Aggregate metrics are retained for 2 years. These are anonymized counts and trends with no link back to your identity.
• Moderation reports involving your account are retained for 2 years. If safety reports were filed involving your account, they are retained for platform safety per our Terms of Service.

Deletion completes within 30 days of request. During this window, deletion is processed across primary databases, backups, and downstream services. Audit log retention remains per the schedule above.

For questions about account deletion or your data, contact privacy@kythen.place.

See also: Privacy Policy · Support